Product Enquiry
Enhance your Wix Stores Product Pages with an integrated enquiry form that allows customers to ask questions directly, helping increase engagement and conversion rates. Whether they’re requesting a shipping quote, inquiring about custom products, or seeking detailed specifications, this fully customizable plug-in provides a clear call to action, effortlessly guiding visitors into your sales funnel.
For logged-in members, pre-filled contact details make it quick and hassle-free for customers to get in touch. Each enquiry automatically includes relevant product information, streamlining your workflow and improving response times. Submissions are instantly added to your Wix chat inbox for seamless communication, while a dedicated dashboard allows you to efficiently manage enquiries.
Customize the form to align with your brand’s design and business needs. Remove fields, adjust required and optional field settings, update field labels, buttons text, and messages to create a tailored customer experience.
FAQ
Pricing
Product Enquiry is free to trial, with a limit of 5 enquiries.
We offer two premium pricing options;
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Save 1/3 with an annual plan, only $3.99 per month or
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$5.99 rolling monthly plan.
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Developers - Velo Functions & Events
Please note that we do not support your custom development, or further design intent directly - these features and data structures may be subject to change.
Build your own functionality from events triggered from Product Enquiry App.
onSubmit() : Event triggered when a visitor attempts to submit an enquiry. Note that this event is for any submission attempt, regardless of validity or success.
onSubmitSuccess(): Event triggered when an enquiry is successfully submitted.
onSubmitFailure(): Event triggered when an enquiry submission fails.
Support
Please email support@phoedesign.co.uk with your issue, providing a clear description and your website address. If you can provide screenshots, or a screen capture please do, this will give us the best understanding to resolve your issue quickly.
Use Wix Velo to add a bespoke customer experience with the Product Enquiry Plug-in. You can expand or collapse the widget with the functions '.expand()' and 'collapse()'. The below example demonstrates how you can set the widget to display, or not, based on the current product collection.
Capture Quantity, Choices and Custom Text inputs [Wix Studio Only]
For Product Enquires to capture information from the visitor product page selections including quantity, choice options and custom text values, add the following code snippet in your product page velo code to activate these features. It is a limitation of the current Wix system to be available for Wix Studio websites only - we are working with Wix to improve this limitation, enable this feature without additional code and be available to Wix.com (classic) websites.
Track Event (e.g. Google Analytics)
The app will track a successful submission custom event, user anonymised, for site anayltics e.g. Google Analytics/Tags
https://dev.wix.com/docs/sdk/frontend-modules/window/track-event
You can also use the app events such as `onSubmitSuccess()` to build you own functionality.
Note: Phoe Design does not support your setup of event tracking or any troubleshooting. This is deemed to be the responsibility of the site owner.
